Web Design FAQs
Are your Websites Custom? Do you use templates?
Yes, everything we build is 100% Custom made with unlimited revisions to the design. We are custom starting from the design all the way to your administration area to manage the website yourself.
Your prices are good Do you outsource your work?
NO, NO and NO NEVER! From the start or our company more than 20 years ago until today we do not outsource any of our work to any company or companies abroad we also do not partner with any other company. Everything is build in-house by our American developers. We are very proud to mention this as only a hand full companies does this in the US today.
Custom website great! But, Do you hold me hostage forever?
Absolutely NOT!!! The great thing about our company is that you are hiring us to build your website. Once complete you have total ownership of everything. You are not held hostage by us because everything we code is 100% open source which means we do not encrypt any of our code. This allows any other developer to take over your website just in case we don't work out later on... Which won't happen :-)
What if I need HELP, Do you offer support?
Yes, we offer LIFETIME SUPPORT You will be able to change modify or add anything to your website yourself thru the administration (CMS) that we will build for you. But most important you will have access to our developers for any questions you might need. We use the same style of support as apple.com which means we connect to your computer and teach/help you with your questions or modifications to the website. We also give you unlimited training on our administration area. We offer LIFETIME SUPPORT because 99% of our customer only need training once as the administration area is super simple and easy to learn. You don't need any knowledge on coding and you know we are just a phone call way.
Custom, So you don't do WordPress?
Yes and NO! Everything we do is 100% custom build including the administration area. As a professional web design and web development company we want to provide to our customers the best solution for them. Our custom CMS is better, far more secure, much easier to learn and more flexible than WordPress. However, some customers had used WordPress in the past and want to use it again. We will gladly build their site using WordPress this is not a problem at all to us. But you will be downgrading from a much better CMS platform. We have written an article about the venerability of Wordpress for businesses and who should use it. You can check the article here to learn more.
What about hosting, Do I have to host my website with you?
No at all unless you want to! Unlike other web design companies at our level we do not need you to host the website with us. We do provide hosting for our customers but it does not means you are obligated to host with us.
How much does a website cost? How much for a website?
We love this question... :-) This is by far our number one question. Unlike other companies we do not need treat you differently if you have more money or make more money than others. We treat every customers the same regardless of their status or company. This is the reason why we are the only company at our level that shows prices for a lot of most common web design, web development and online marketing builds. We have nothing to hide as we know our prices are fair and affordable when comparing apples to apples, with that being said the best way to see how much your website will cost is to talk to us. Please check our prices by clicking here or get a custom quote on your project here.
Do you do graphics design and Can you make me a logo?
100% Yes! As mention above, everything we do have unlimited revisions until you are 100% happy with the design. This is also true for our graphics department. We do logo design, business card design, flyer design, brochure design, stationary, banners and much more as we help you build your brand.
SEO Are your websites SEO friendly?
100% Yes! Remember we are Google Partners! it's our obligation to you as a customer to make sure your website is visible online. So, for that reason we help you by building the website 100% SEO friendly and we use best practice on web design as requested by our partner GOOGLE. You can see our Google Certified Developers Page Here.
Marketing Can you help me with Online Marketing?
100% Yes! We don't just build your the website for you. We do much more than building the website. Our main goal is to help you succeed online. We are in for the long haul, our team is committed to your success and we offer many online marking packages including, Local SEO, National SEO, World Wide SEO and Paid Per Click Advertising (Adwords Account Step) including search network and display network.
Awesome, Now tell me what makes your company different?
We are a reliable company, we have been in business for over 20 years for a reason. Our websites are 100% custom build, with unlimited revisions. We offer life time support! Our web developers have been certified by Google way above average. But most important we are not here just to build your website. We want a long time relationship that you can count on. We are here today and here tomorrow. Our main goal is for your business to succeed online, because your success is our success. We are different because we care about your business goal and we are committed to achieve that goal not matter what it takes! You can count or our team to be there for you ALWAYS!
Didn't see an answer to your question?
If you still have a question and don't see an answer for it abode please feel free to ask us straight up, we will be glad to help you!
What our (Partners/Customers) are saying
I have been working with Web Designer Express for the last 5 years and their web designers and project managers have always been there for me. Any changes, updates or modifications I need on the website is always taken care by my project manger. I love the fact that I can just call Gus anytime I need anything, and he always takes care of it for me. Their customer service is great and I am now building another website with them. I am very happy with the results and I would recommend them to anyone trying to build a business website. I am honored to be able to express my deep gratitude for their expertise.
Mary A Burnham, Burnham Green Oil
Miami, Florida - USA